Insurance brokers are being urged not to fall victim to telecoms firms pitching call-recording equipment on the grounds of regulatory compliance.

Sean Ryan, a director of 500, was asked to comment.  He claimed they were exploiting the vague wording of the regulations, saying: “The FSA had to take a broad-brush approach to ensure it covers businesses that may offer cross-over services.

“However, it is not surprising to hear that some telecommunications companies may be mis-selling call-recording products and services following the FSA’s policy statement. Ignorance of the applicability of the policy may be used as an opportunity for pushing call-recording technology to companies that do not require it.”

Here at 500 you can be assured not only of our knowledge and expertise but also of our integrity and honesty.

The full article can be read at:
insuranceage.com - ‘Brokers warned of telecoms firms mis-selling call-recording devices’.

The full FT article can be read at:
FT Advisor.com: ‘IFAs falsely targeted over FSA telephone recording rules’