500

In the world of IT and telecommunications, long term contracts are standard practice; signing for 12 month, or even 24-month contract lengths.

Many existing fixed telephony lines, within a business, will probably be on a 1 to 3 year contract.  The same is also true of the hosted IP market and the contracts that are signed with service providers.

Though many VoIP service providers have ‘per user per month’ charges, once the initial set up cost is paid, which may or may not include the necessary IP phones and switches, most businesses are tied into a minimum 12-month contract. Contracts can be cancelled but a charge is normally incurred.

Sometimes larger businesses prefer the longer contract, as they are able to negotiate steeper discounts.  This is more difficult for the small and medium sized businesses.  Small businesses who have a good relationship with their service provider might want to sign up for a longer contract in order to negotiate additional value-added functionality.

Here at 500 Limited we too have the ability to provide the longer contract should a business require it.  However, so confident are we of our service that we have a rolling contract that only has a 30 day noticed period should any business decide to walk away.  We believe that a business, happy with its phone system, is not going to want to change and doesn’t need to be tied into a lengthy contract.  Instead a high quality of service will ensure customer loyalty.  All the equipment we provide is standards compliant.  So should any business walk away they would be able to use another standards compliant VoIP service immediately.

For further information about our Hosted 500 offering then please call on 0845 0000 500.